General terms and conditions
These conditions are intended for the exclusive use of the reservation at the Moulin du Rossignol.
Reservation and duration of stay
Requests for availability or reservation can be made by email, telephone or post. We confirm your reservation by email.
Validation of a reservation
The stays are confirmed upon receipt of the deposit (30% of the total amount of the stay), deductible from the invoice at the end of the stay.
Cancellation or interruption by the customer
The cancellation of a reservation will only become effective after confirmation by e-mail of its taking into account by the Moulin du Rossignol. Cancellations less than 7 days before the start of the booked stay will result in the retention of the deposit and will not give rise to any compensation. In case of interruption of the stay, whatever the cause, the stay remains due in its entirety.
Cancellation by owner
In the event of cancellation by the landlord, the latter will inform the customer as soon as possible and will reimburse the deposit and/or make a relocation proposal.
Balance
The balance, consumptions and additional services will be paid at the end of the stay. Payment method: cash, bank checks, holiday cheques, bank transfer, Paypal.
Arrival & Departure
Unless prior agreement, we welcome you between 4pm and 9pm. Outside these times, we ask you to inform us of your arrival time. In any case, the availability of the room is not guaranteed until 4pm. On the day of departure, we ask you to vacate the room by 11 a. m. at the latest.
Pets
We are sorry, but we do not accept pets.
Thefts and Accidents
The owner declines all liability for theft or personal injury occurring in the property. The swimming pool is open to guests at all times. Children must be under the constant supervision and responsibility of an adult.
Litigation
The dispute resolution authorities will be those of the place where the service is provided.
